1. Why was I referred to physical therapy?
2. Do I need a prescription from my doctor to see you?
3. What should I expect from a Physical Therapist at The KOR?
4. How long will I need physical therapy?
5. Who will see me and how long is a treatment session?
6. Who pays for the treatment?
7. What do I need to bring to my first appointment?
8. Will I have to do anything at home?
9. Why The KOR?
10. What can physical therapy do for me?
11. What do I wear?
12. Will it hurt?
13. What is a co-pay?
14. What is a deductible?
15. What is co-insurance?

1. Why was I referred to physical therapy?
You were referred to a Physical Therapist because you need the expertise that only a physical therapist can offer. If you suffer from a sports injury, an accident, a debilitating injury, or are recovering from surgery, we can help you. Whether post operative or post injury, you need rehabilitation. Your body is not working as it should and this is limiting your ability to live your life the way you want.  We are experts at treating these injuries and their associated pain. At The KOR our goal is to find out the cause of your symptoms, address it, and help you fix it.

2. Do I need a prescription from my doctor to see you?
A prescription or referral is not required to see a physical therapist in the state of Oregon for your initial visit and up to 60 days after. However, your insurance company may require a referral from a physician in order for your course of treatment to be covered. Our front office staff would be happy to check for you to see if your insurance carrier requires a referral. Your therapist will give an examination and tell you if physical therapy is right for you. At that same time our office staff will let you know if your insurance will cover the treatments. If your health insurance policy requires a referral from your primary care physician for outside services, like physical therapy, request that referral prior to treatment to avoid personal responsibility for incurred charges. If you are under a physician’s care for the same condition, you need to request a physical therapy prescription before seeing us.

3. What should I expect from a Physical Therapist at The KOR?
Not everybody knows that a Physical Therapist has at least 7 years of schooling in order to treat you.  Therapists have trained for years to get you feeling better.  The first step to successful rehabilitation and recovery is a complete evaluation. Our physical therapists’ evaluation will include an examination of your musculoskeletal system and an assessment of your injury or condition. We will also educate you about your condition and an initial plan of care will be given. Next comes hands-on manual therapy. A Physical Therapist’s hands can mobilize tissue and joints to allow for a speedier, more complete recovery. You can also expect your therapist to prescribe a personalized exercise regime to be done in the clinic and at home. These exercises will help to restore your strength and function. The key to your complete and sustainable recovery is a team approach: the therapist and you.

4. How long will I need physical therapy?
The body does not change overnight. It can take a number of weeks to mobilize, strengthen and retrain. You may need one visit or you may need several months of treatment depending upon your condition. Your physical therapist and your medical doctor will recommend how long you will be treated. Usually, by the second treatment, your physical therapist can give you a good estimate of how many visits it will take to get you back in action.

5. Who will see me and how long is a treatment session?
At The KOR, you will only be treated by a Physical Therapist – never anything less. Each visit lasts approximately 40 minutes.

6. Who pays for the treatment?
In most cases, health insurance will cover the greater portion of your treatment. The KOR makes it easy —we are in network with virtually all insurances with a few exceptions (click here to go to our in-network list).  Please make sure to talk to our Patient Care Coordinator to help you understand your insurance coverage and estimate what your responsibility will be.

7. What do I need to bring to my first appointment?
Please bring your insurance card, driver’s license, the medical doctor’s referral or prescription, your calendar, and payment for your co-pay or deductible (if you have one). Please download, complete and bring the Consent Form found here to your first appointment. Please wear comfortable clothing that allows us to expose the body part we are examining. It is best if you bring shorts if we are examining your back or lower extremities. Finally, we ask that you come twenty minutes early to your first appointment so the front desk and your therapist can review your paperwork.

8. Will I have to do anything at home?
Absolutely!! One of our primary responsibilities is to teach you what you need to do at home to manage your condition. And not just at home! Think of how much time you spend at work. Exercise works! Your prescribed home exercises are designed to keep you moving forward.

9. Why The KOR?
First off, you will be seen by a Physical Therapist 100% of the time, period.  (Click here to read more about this.)  We do not use Therapy Aids or Assistants - never.  Second, you will get second-to-none care from our highly trained, and wonderfually motivated staff that simply want to help you get better. We have a passion for getting the BEST RESULTS for the people we serve.

10. What can physical therapy do for me?
If you hurt, we can help. The expertise of a physical therapist can help in many ways. Physical therapists apply research and proven techniques to help effectively prevent and treat a variety of injuries and chronic conditions. Your therapist will educate you about your condition and teach you how to manage and overcome it. A path to your recovery will be skillfully mapped out. Your physical therapist will prescribe exercises that are specific to the nature and severity of your condition. This will help to restore your strength, mobility and relieve pain. Your therapist can help you move forward with your life!

11. What do I wear?
Please wear comfortable clothing that allows us to expose the body part we are examining. It is best if you bring shorts if we are looking at your back or any joint below the back.

12. Will it hurt?
We will do everything we can to make your sessions with us pain free.

13. What is a co-pay?
Some insurance contracts require you to pay a certain amount each visit. This amount is called a co-pay. Co-pay amounts can vary depending on your individual policy. Co-pays are expected to be paid on your arrival each visit.

14. What is a deductible?
The deductible is the amount you are required to pay before your insurance begins payment. Deductibles vary depending on your individual policy. You should check with your insurance company to determine your individual plan coverage. If you have a deductible and have not met it, payment is expected each visit until your deductible is met.

15. What is co-insurance?
Some policies may have a co-pay, co-insurance or both. This is the percentage that your individual policy requires you to pay of the allowed, or contracted, amount. We will bill you for your co-insurance amount once we determine what your carrier allows per visit.